Our amazing cleaning team specializes in rental turnovers. We are ready to exceed homeowner’s and guest’s expectations!
Clients often ask what our turnover cleaning includes. Below you will find our complete turnover checklist.
Living areas
Kitchen
Bedrooms
Bathrooms
We love that every rental is unique and are happy to help you get a 5 star review! Past requests have included watering plants and flower boxes, wiping down patio table and chairs, sweeping outdoor showers, restocking welcome bags and tidying lawn furniture. Don't hesitate to ask if we can help in any way!
Do you offer linen services?
Yes, but with the turnover window being so short, and to maintain efficiency, we do not launder linens on site. We kindly ask that you have 2 full sets of sheets per bed and 2x the amount of bath and kitchen towels necessary for your guests, so we can take dirty linens with us when we complete the turnover. Extra sheets and towels kept out of rotation are also recommended in the event of lost or damaged linens.
When will I be charged?
Payment is due upon completion of your turnover. It is our policy not to enter a rental with an outstanding balance owed. We accept check, cash, Venmo, Zelle, or we can send an invoice using Square (3.95% card processing fee will apply). Invoices will be sent on Sunday for the week prior. Please pay this invoice in a timely manner. There is a five day grace period before an automatic $25 late fee is applied to your invoice. If more than two late fees are applied, we will require a credit card to be saved on file to continue services.
Will you bring your own supplies?
Our team will bring all cleaning supplies with them. Please let us know if your rental requires any special cleaning products or if you have any preferences at the time of booking.
What is your cancellation policy?
Please provide 24 hour notice of any changes to previously scheduled turnover dates. In the event of a lockout, on site cancellation, or cancellation with less than 24 hour notice, you will be charged 100% of your turnover cost.
Is a deep cleaning required?
We do not require a deep clean to start the season, but we strongly suggest it. Please be aware that tasks performed during a standard turnover cleaning are different than those performed during a deep cleaning. A full checklist outlining the differences in cleaning types will be reviewed. If you choose not to have a deep cleaning done, a waiver must be signed.
Our turnover window is 10am-4pm. We will try our best to accommodate early check-in‘s on a case by case basis depending on our schedule for the day but cannot guarantee completion prior to 3:45pm.
Please note: We only offer turnover services from Yarmouth to Orleans during peak rental season.
Our company CAN NOT provide services for the following:
Mold or asbestos removal/ remediation
Hazardous waste
Bodily fluids
Rodent infestation
Tasks performed more than 5 feet off the ground
Attics/lofts accessible by ladder
Hot tubs
Air Conditioners (filters are allowed)
Safety is our top priority. Working conditions and accessibility will be determined by the field manager during the initial walk-through..
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.