Short term Rentals

Our amazing cleaning team specializes in rental turnovers. We are ready to exceed homeowner’s and guest’s expectations!

Clients often ask what our turnover cleaning includes.  Below you will find our complete turnover checklist. 

Living areas 

• Spot treat windows 
• Dust or wipe all surfaces, including shelves, television, window sills and coffee tables
• Dust lamps, decorations, picture frames and any other furniture 
• Wipe down/vacuum chairs and sofas 
• Vacuum and mop floors 
• Disinfect light switches, and television remotes

Kitchen

• Empty dishwasher and put away dishes
• Remove any leftover food from refrigerator and freezer, and disinfect 
• Clean and sanitize all surfaces, including tables, cabinets, countertops, and chairs
• Clean and sanitize all appliances, including microwave, oven, toaster and coffee machine
• Remove trash and clean the trash can
• Replace dish towels, sponges, soaps, dishwashing pods and trash bags 
• Vacuum and mop floors

Bedrooms

• Make the bed 
• Dust/wipe all surfaces, including shelves, drawers, nightstands, dressing tables and other furniture
• Spot treat windows 
• Clean mirrors
• Sanitize light switches/ door knobs/ television remotes
• Vacuum and mop floors 

Bathrooms

• Clean and sanitize the toilet, sinks, faucets, shower and/or bath
• Clean and polish mirrors
• Dust and wipe down shelves, cabinets, drawers and other furniture
• Remove trash and clean the trash can
• Vacuum and mop floors
• Replenish toilet paper and toiletries
• Replace towels, washcloths and shower mats 

ADD ONS AVAILABLE:

• Linen Service (off site laundering only)
• Exterior guest areas (e.g. patio, outdoor shower, deck, walkways, fire pits, grills)
• Inventory management
• Rental staging

Do you offer linen services?

To maintain efficiency, consistency, and the highest standards of quality, we provide linen laundering services exclusively through our offsite processing system. All laundering, folding, and preparation are handled offsite to ensure timely turnovers and reliable results. On site linen services are not available. 

When will I be charged?

Payment is due upon completion of your turnover. It is our policy not to enter a rental with an outstanding balance owed. We accept cash, Venmo, and Zelle,, or we can send an invoice using Square (3.95% card processing fee will apply).  Invoices will be sent on Monday for the week prior. Please pay this invoice in a timely manner. There is a five day grace period before an automatic $25 late fee is applied to your invoice. If more than two late fees are applied, we will require a credit card to be saved on file to continue services.

Will you bring your own supplies?

Our team will bring all cleaning supplies with them. Please let us know if your rental requires any special cleaning products or if you have any preferences at the time of booking.

 What is your cancellation policy?

 Please provide 24 hour notice of any changes to previously scheduled cleaning dates. In the event of a lockout, on site cancellation, or cancellation with less than 24 hour notice, a $75 fee is applied. 

Is a deep cleaning required?

All first time services are performed as deep cleanings to establish our quality and sanitation standards. Ongoing standard turnover cleanings are designed to preserve and maintain the level of cleanliness achieved during the initial deep cleaning. Deep cleanings are billed at $60 per hour per cleaner.

To ensure efficient scheduling and consistent service quality on turnover days, we require a cleaning window of 10 AM to 4 PM. This dedicated timeframe allows our team to complete turnovers  thoroughly and to our  established standards.

Please note: We only offer turnover services from Yarmouth to Orleans during peak rental season.

Our company CAN NOT  provide services for the  following:

Mold or asbestos removal/ remediation 

Hazardous waste

Rodent infestation

Bed bug/lice infestation

Tasks performed more than 5 feet off the ground

Attics/lofts accessible by ladder 

Air Conditioners 

Pools

Hot Tubs

Safety is our top priority. Working conditions and accessibility will be determined by the field manager during the initial walk-through..